Novanet Cloud Contact Center is one of the most powerful and advanced call center software solutions available on the market. This software is designed using the WebRTC technology, which facilitates easy integration of real-time customer conversations into the browser. This ensures close integration of a feature-rich telephony client with the user browser. The software can also provide a reliable cloud-based CRM solution. Users can add call hashtags to their interactions for easy tracking later. C3 provides a 360-degree view of call center operations, 100% call recording, WebRTC, SIP & PSTN endpoints, click-2-call functionality, and a SelfCare Center. It also features DTLS and SRTP encryption.
Pricing of Novanet Cloud Contact Center
- WebRTC Agent App technology
- Integrated Click-2-Call
- Add call hastags to your conversation.
- Smart decisions
- Out-of-the-box CRM Integration
- WebRTC Agent App technology
- Integrated Click-2-Call
- Add call hastags to your conversation.
- Smart decisions
- Out-of-the-box CRM Integration
Key Features of Novanet Cloud Contact Center
Key Features:
Key Specification
| Other Categories: | Call Center Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Business Hours,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Novanet Cloud Contact Center
SMEs
Enterprises
Company Details
| Company Name: | Novanet Cloud Contact Center |
|---|---|
| Headquarter: | New York, |
| Social Media: |
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Frequently Asked Questions (FAQs)
The user group of Novanet Cloud Contact Center are as follows :
- Enterprises
- SMEs
- SMEs
Novanet Cloud Contact Center has 1 plans,
- Novanet Cloud Contact Center USD 0.00
Novanet Cloud Contact Center is allowed 0 Days Free Trial.
The key featuers of Novanet Cloud Contact Center are as follows :
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
- Live Chat
- Progressive Dialer
- Predictive Dialer
Novanet Cloud Contact Center pricing model : Onetime(Perpetual License)
Novanet Cloud Contact Center is Online Software.
No
Novanet Cloud Contact Center offers Phone,Business Hours,Online (Ticket) support.
Novanet Cloud Contact Center provides Help Guides,Blogs for the software training.
