
Jira Service Desk
The only service desk built on Jira
Jira Solution Workdesk is an ITSM and IT service desk software application that encourages companies to supply top-notch service experiences to their clients and workers in real time. It functions as a high-velocity service request monitoring tool, enabling ventures to configure a self-service site, use conversational ticketing, and deliver outstanding services. With attributes like event administration, request administration, property monitoring, knowledge monitoring and cooperation between IT operations teams and development groups, the software program makes certain inquiry resolutions in real time.
Pricing of Jira Service Desk
- User limits : Up to 3 agents
- Customer limit : Unlimited
- Service request management
- Incident management
- Change management
- Problem management
- Asset management
- Configurable workflows
- Self-service portal
- Knowledge base
- Queues
- Email and embeddable widget support
- SLA management
- Reporting & analytics
- Automation
- Global and multi-project automation
- 100 executions per month
- Multi-language support
- Apps and integrations
- Storage : 2 GB file storage
- Support : Community Support
- User limits : Up to 3 agents
- Cus
- User limits : Up to 5
- 000 agents
- Includes features of Free plan
- plus
- Global and multi-project automation : 500 executions per month
- Audit logs
- Storage : 250 GB file storage
- Support : Local Business Hours
- User limits : Up to 5
- 000 agents
- Includes features of Free plan
- plus
- Global and multi-project automation : 500 executions per month
- Audit logs
- Storage : 250 GB file storage
- Support : Local Business Hours
- Includes features of Standard plan
- plus
- Global and multi-project automation : 1
- 000 executions per user per month (combined)
- Admin insights
- IP allowlisting (Beta)
- Sandbox (coming soon)
- 99.9% uptime SLA
- Storage : Unlimited Storage
- Support : 24/7 Premium Support
- Includes features of Standard plan
- plus
- Global and multi-project automation : 1
- 000 executions per user per month (combined)
- Admin insights
- IP allowlisting (Beta)
- Sandbox (coming soon)
- 99.9% uptime SLA
- Storage : Unlimited Storage
- Support
- Complete control of your environment
- A single server deployment
- Perpetual license + free year of maintenance
- Complete control of your environment
- A single server deployment
- Perpetual license + free year of maintenance
- Complete control of your environment
- Active-active clustering for high availability
- Annual term license + maintenance
- Atlassian-supported disaster recovery
- Complete control of your environment
- Active-active clustering for high availability
- Annual term license + maintenance
- Atlassian-supported disaster recovery
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Key Features of Jira Service Desk
Key Features:
Key Specification
Other Categories: | Field Service Management Software Freight Management Software Supply Chain Planning Software Whatsapp Marketing Software Creative management software |
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Deployment: | Cloud Hosted,Hybrid |
Customer Support: | |
Customization: | Yes |
Languages Support: | English |
Who uses Jira Service Desk
StartUps
SMEs
Company Details
Company Name: | Jira Service Desk |
---|---|
Headquarter: | South Australia |
Social Media: |
Jira Service Desk Description
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User Reviews
Frequently Asked Questions (FAQs)
The user group of Jira Service Desk are as follows :
- Startups
- SMEs
Jira Service Desk has 5 plans,
- Free USD 0.00
- Standard USD 20.00 /User/Month
- Premium USD 40.00 /User/Month
- Server (Self-managed) USD 10.00 One-Time Payment
- Data Center (Self-managed) USD 13.00 /Year
The key featuers of Jira Service Desk are as follows :
Jira Service Desk pricing model : Monthly,Transaction
Jira Service Desk is Cloud Hosted,Hybrid Software.
Yes
Jira Service Desk offers Email support.
Jira Service Desk provides Help Guides,Blogs for the software training.