Jira Service Desk

The only service desk built on Jira

0.0
Rating out of 5 Based on 0 reviews

Jira Solution Workdesk is an ITSM and IT service desk software application that encourages companies to supply top-notch service experiences to their clients and workers in real time. It functions as a high-velocity service request monitoring tool, enabling ventures to configure a self-service site, use conversational ticketing, and deliver outstanding services. With attributes like event administration, request administration, property monitoring, knowledge monitoring and cooperation between IT operations teams and development groups, the software program makes certain inquiry resolutions in real time.

Pricing of Jira Service Desk

Free

USD 0.00
USD 0.00

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  • User limits : Up to 3 agents
  • Customer limit : Unlimited
  • Service request management
  • Incident management
  • Change management
  • Problem management
  • Asset management
  • Configurable workflows
  • Self-service portal
  • Knowledge base
  • Queues
  • Email and embeddable widget support
  • SLA management
  • Reporting & analytics
  • Automation
  • Global and multi-project automation
  • 100 executions per month
  • Multi-language support
  • Apps and integrations
  • Storage : 2 GB file storage
  • Support : Community Support
  • User limits : Up to 3 agents
  • Cus

Standard

USD 20.00
USD 0.00

/User/Month

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  • User limits : Up to 5
  • 000 agents
  • Includes features of Free plan
  • plus
  • Global and multi-project automation : 500 executions per month
  • Audit logs
  • Storage : 250 GB file storage
  • Support : Local Business Hours
  • User limits : Up to 5
  • 000 agents
  • Includes features of Free plan
  • plus
  • Global and multi-project automation : 500 executions per month
  • Audit logs
  • Storage : 250 GB file storage
  • Support : Local Business Hours

Premium

USD 40.00
USD 0.00

/User/Month

Buy Now
  • Includes features of Standard plan
  • plus
  • Global and multi-project automation : 1
  • 000 executions per user per month (combined)
  • Admin insights
  • IP allowlisting (Beta)
  • Sandbox (coming soon)
  • 99.9% uptime SLA
  • Storage : Unlimited Storage
  • Support : 24/7 Premium Support
  • Includes features of Standard plan
  • plus
  • Global and multi-project automation : 1
  • 000 executions per user per month (combined)
  • Admin insights
  • IP allowlisting (Beta)
  • Sandbox (coming soon)
  • 99.9% uptime SLA
  • Storage : Unlimited Storage
  • Support

Server (Self-managed)

USD 10.00
USD 0.00

One-Time Payment

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  • Complete control of your environment
  • A single server deployment
  • Perpetual license + free year of maintenance
  • Complete control of your environment
  • A single server deployment
  • Perpetual license + free year of maintenance

Data Center (Self-managed)

USD 13.00
USD 0.00

/Year

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  • Complete control of your environment
  • Active-active clustering for high availability
  • Annual term license + maintenance
  • Atlassian-supported disaster recovery
  • Complete control of your environment
  • Active-active clustering for high availability
  • Annual term license + maintenance
  • Atlassian-supported disaster recovery

Awards & Badges Received

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Key Features of Jira Service Desk

Key Features:

Key Specification

Other Categories: Field Service Management Software Freight Management Software Supply Chain Planning Software Whatsapp Marketing Software Creative management software
Deployment: Cloud Hosted,Hybrid
Customer Support: Email
Customization: Yes
Languages Support: English

Who uses Jira Service Desk

StartUps
StartUps
SMEs
SMEs

Company Details

Company Name: Jira Service Desk
Headquarter: South Australia
Social Media:

Jira Service Desk Description

Further, organizations can rely on Jira Service Workdesk to encourage their IT operations teams to take much better activities and reduce threats by offering better contextual knowledge. The system features a range of possession administration tools, helping individuals keep an eye on supplies, track possessions and deal with lifecycles. Moreover, enterprises obtain even more exposure to their IT frameworks operating different vital services and applications leveraging the configuration monitoring devices included by the software.

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User Reviews

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Frequently Asked Questions (FAQs)

The user group of Jira Service Desk are as follows :

  • Startups
  • SMEs

Jira Service Desk has 5 plans,

  • Free USD 0.00
  • Standard USD 20.00 /User/Month
  • Premium USD 40.00 /User/Month
  • Server (Self-managed) USD 10.00 One-Time Payment
  • Data Center (Self-managed) USD 13.00 /Year

The key featuers of Jira Service Desk are as follows :

Jira Service Desk pricing model : Monthly,Transaction

Jira Service Desk is Cloud Hosted,Hybrid Software.

Yes

Jira Service Desk offers Email support.

Jira Service Desk provides Help Guides,Blogs for the software training.