IVCbox
By IVCbox
IVCbox offers businesses a suite of tools to connect with their customers, including live chat, video call, and chatbot capabilities. To set up live chat on their websites, users need to sign up for IVCbox and complete the registration process, after which they can integrate the generated code into their websites. Customer conversation history is available on the cloud and can be viewed at a later date, allowing for some customer management by letting users maintain customer information such as names, email addresses, phone numbers, etc. Calling agents can also access and fill out the customer information. Video chat lets users set up a video chat on their websites, with video conversations being stored on the cloud for reviews and analysis. Chatbot offers code-less Chatbot functionality to web pages for 24x7 support. Users can customize the products using various colors to suit the brand identity better.
Pricing of IVCbox
- Live Chat
- Video Call
- 14 days Conversation History
- Upto 12 Agents
- Upto 300 Customer Profiles
- Quallity Assessment
- Chatbot Assistant
- Live Chat
- Video Call
- 14 days Conversation History
- Upto 12 Agents
- Upto 300 Customer Profiles
- Quallity Assessment
- Chatbot Assistant
- Chatbot
- Unlimited Conversations History
- API Access
- Unlimited Customer Profiles
- 24/7 Technical Support
- Analytics
- Chatbot
- Unlimited Conversations History
- API Access
- Unlimited Customer Profiles
- 24/7 Technical Support
- Analytics
- Includes features of Basic plan
- Includes features of Basic plan
Awards & Badges Received
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Key Features of IVCbox
Key Features:
Key Specification
| Other Categories: | Live Chat Software Live Chat Software For Free |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses IVCbox
SMEs
Enterprises
Company Details
| Company Name: | IVCbox |
|---|---|
| Headquarter: | newark, California United States |
| Social Media: |
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User Reviews
Frequently Asked Questions (FAQs)
The user group of IVCbox are as follows :
- Enterprises
- SMEs
- SMEs
IVCbox has 3 plans,
- Basic USD 0.00
- Pro USD 25.00 /Month
- Team USD 39.00 /Month
IVCbox is allowed 0 Days Free Trial.
The key featuers of IVCbox are as follows :
- Agent Scheduling
- Call Me Option
- Co-Browsing
- Knowledge Database
- Offline Form
- Persistent Chat
- Shortcut Messages
- Visitor Targeting
- Video Chat
- Transfers
IVCbox pricing model : Onetime(Perpetual License)
IVCbox is Online Software.
No
IVCbox offers Phone,Online (Ticket) support.
IVCbox provides Help Guides,Blogs for the software training.
