IVCbox offers businesses a suite of tools to connect with their customers, including live chat, video call, and chatbot capabilities. To set up live chat on their websites, users need to sign up for IVCbox and complete the registration process, after which they can integrate the generated code into their websites. Customer conversation history is available on the cloud and can be viewed at a later date, allowing for some customer management by letting users maintain customer information such as names, email addresses, phone numbers, etc. Calling agents can also access and fill out the customer information. Video chat lets users set up a video chat on their websites, with video conversations being stored on the cloud for reviews and analysis. Chatbot offers code-less Chatbot functionality to web pages for 24x7 support. Users can customize the products using various colors to suit the brand identity better.
Pricing of IVCbox
Basic
USD 0
- Live Chat
- Video Call
- 14 days Conversation History
- Upto 12 Agents
- Upto 300 Customer Profiles
- Quallity Assessment
- Chatbot Assistant
- Live Chat
- Video Call
- 14 days Conversation History
- Upto 12 Agents
- Upto 300 Customer Profiles
- Quallity Assessment
- Chatbot Assistant
Pro
USD 25
/Month
- Chatbot
- Unlimited Conversations History
- API Access
- Unlimited Customer Profiles
- 24/7 Technical Support
- Analytics
- Chatbot
- Unlimited Conversations History
- API Access
- Unlimited Customer Profiles
- 24/7 Technical Support
- Analytics
Team
USD 39
/Month
- Includes features of Basic plan
- Includes features of Basic plan
Key Features of IVCbox
- Agent Scheduling
- Call Me Option
- Co-Browsing
- Knowledge Database
- Offline Form
- Persistent Chat
- Shortcut Messages
- Visitor Targeting
- Video Chat
- Transfers
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Phone,Online (Ticket)
Customization:
No
Languages Support:
English
Who uses IVCbox
SMEs
Enterprises
Company Details
- Company Name: IVCbox
- Website: Visit Website
- Headquarter:
newark, California United States
- Social Media:
Description
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IVCbox Video
IVCbox Screenshots
User Reviews Write a Review
FAQ's
Q. Who are the main user group of IVCbox?
The user group of IVCbox are as follows :
- Enterprises
- SMEs
- SMEs
Q. How much does IVCbox cost?
IVCbox has 3 plans,
- Basic USD 0
- Pro USD 25 /Month
- Team USD 39 /Month
Q. What are the main features of IVCbox?
The key featuers of IVCbox are as follows :
- Agent Scheduling
- Call Me Option
- Co-Browsing
- Knowledge Database
- Offline Form
- Persistent Chat
- Shortcut Messages
- Visitor Targeting
- Video Chat
- Transfers
Q. What pricing model does IVCbox support?
IVCbox pricing model : Onetime(Perpetual License)
Q. Is IVCbox is online or offline?
IVCbox is Online Software.
Q. Is customization possible in IVCbox?
No
Q. What type of support does IVCbox provide?
IVCbox offers Phone,Online (Ticket) support.
Q. What type of guides provided by IVCbox for training?
IVCbox provides Help Guides,Blogs for the software training.
