Genesys
By Genesys
Check How Genesys Cloud CX can help to automate Indian Business. Techimply provide their list of features, pricing, Free demo and Comparison with the best alternative
Pricing of Genesys
- API Requests
- Data Storage
- Inbound and Outbound Voice
- IVR Minutes
- AI-Powered Customer Engagement
- API Requests
- Data Storage
- Extra IVR Minutes
- Includes Genesys Cloud CX 1 +
- Unlimited Email and Chat
- API Requests
- Data Storage
- Maximum IVR Minutes
- SMS and Messaging App Routing
- Workforce Engagement Management
- Includes Genesys Cloud CX 1 and 2 +
Key Features of Genesys
Key Features:
Key Specification
| Other Categories: | Customer Experience Management Software Cloud Contact Center Software Collaboration Tool Telemarketing Software |
|---|---|
| Deployment: | Cloud Hosted,Hybrid,On Premise,Any |
| Customer Support: | Phone,Email,Live Chat |
| Languages Support: | English |
Who uses Genesys
StartUps
SMEs
Agencies
Enterprises
Company Details
| Company Name: | Genesys |
|---|---|
| Headquarter: | United States |
| Social Media: |
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Alternative
Genesys Video/Screenshots
User Reviews
Frequently Asked Questions (FAQs)
The user group of Genesys are as follows :
- Startups
- SMEs
- Agencies
- Enterprises
Genesys has 3 plans,
- Genesys Cloud CX 1 USD 75.00 Per Month
- Genesys Cloud CX 2 USD 110.00 Per Month
- Genesys Cloud CX 3 USD 150.00 Per Month
Genesys is allowed 0 Days Free Trial.
The key featuers of Genesys are as follows :
- Contact Management
- Document Management
- Task Management
- Video Conferencing
Genesys pricing model : Yearly,Monthly,Onetime(Perpetual License)
Genesys is Cloud Hosted,Hybrid,On Premise,Any Software.
Genesys offers Phone,Email,Live Chat support.
Genesys provides Help Guides,Video Guides,Blogs,Webinars,On-Site Training for the software training.
