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Robot is an AI-based conversational workflow management platform that helps companies to automate and streamline their customer-specific interactions with ease. The software offers an omnichannel customer experience over websites, WhatsApp and Facebook, through text and voice messages. In addition, it also supports multiple languages for such communication, including English, Japanese, French and Cantonese. With ccRobot, customer service representatives can monitor communication sessions and initiate outbound conversations with new and returning customers, simultaneously. The platform even stores customer wise communication history that allows representatives to go back and review previous conversations, validating responses and gaining a better understanding of their concerns. ccRobot comes with a variety of customisable features that enable companies to personalise the look and feel of their brand. It also includes a comprehensive dashboard that allows users to monitor the most frequent topics of conversation, customer chatbot feedback, engagement rate and other KPIs, accordingly. Industries served by ccRobot are healthcare, finance, government
Pricing of ccRobot
- 80/20 Automation
- Customer experience
- Call volume agnostic
- 80/20 Automation
- Customer experience
- Call volume agnostic
Key Specification
| Other Categories: | Chatbots Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses ccRobot
SMEs
Company Details
| Company Name: | ccRobot |
|---|---|
| Headquarter: | Markham, Ontario Canada |
| Social Media: |
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ccRobot Video
User Reviews
Frequently Asked Questions (FAQs)
The user group of ccRobot are as follows :
- SMEs
- SMEs
ccRobot has 1 plans,
- ccRobot USD 0.00
ccRobot is not allowing Free Trial.
ccRobot pricing model : Onetime(Perpetual License)
ccRobot is Online Software.
No
ccRobot offers Online (Ticket) support.
ccRobot provides Help Guides,Blogs,Video Guides for the software training.
