Ameyo Engage is an online contact centre service provider that helps businesses in creating a call centre, orchestrating communication with customers and sorting out their problems, efficiently. Advanced computer telephony capabilities and features loaded within, helps businesses to get their First Call Resolution (FCR) and connect rate enhanced in real-time. It also helps to boost customer wise satisfaction levels by automating the inbound call routing facility to the right agents. Ameyo Engage offers a great variety of effective tools and technology, making the agents’ life a lot easy without reducing the quality of their customer service. In addition, real-time integration facilities available with external tools, like Sugar CRM, Freshdesk, Zoho and more, enable companies to never lose the context of any conversation and proceed adequately. Dashboards and custom reports available within can be used to measure and monitor conversations between agents and customers. Ameyo Engage is a PCI DSS compliant software and works under ISO/I
Pricing of Ameyo Engage
Ameyo Engage
USD 0
- Inbound and Outbound
- Smart Routing
- Agent Empowerment
- Business Integrations
- Reporting and Monitoring
- Security
- Inbound and Outbound
- Smart Routing
- Agent Empowerment
- Business Integrations
- Reporting and Monitoring
- Security
Key Features of Ameyo Engage
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
- Live Chat
- Progressive Dialer
- Predictive Dialer
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Phone,Online (Ticket)
Customization:
No
Languages Support:
English
Who uses Ameyo Engage
SMEs
Enterprises
Company Details
- Company Name: Ameyo Engage
- Website: Visit Website
- Headquarter:
Sunnyvale, California United States
- Social Media:
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FAQ's
Q. Who are the main user group of Ameyo Engage?
The user group of Ameyo Engage are as follows :
- Enterprises
- SMEs
- SMEs
Q. How much does Ameyo Engage cost?
Ameyo Engage has 1 plans,
- Ameyo Engage USD 0
Q. What are the main features of Ameyo Engage?
The key featuers of Ameyo Engage are as follows :
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
- Live Chat
- Progressive Dialer
- Predictive Dialer
Q. What pricing model does Ameyo Engage support?
Ameyo Engage pricing model : Onetime(Perpetual License)
Q. Is Ameyo Engage is online or offline?
Ameyo Engage is Online Software.
Q. Is customization possible in Ameyo Engage?
No
Q. What type of support does Ameyo Engage provide?
Ameyo Engage offers Phone,Online (Ticket) support.
Q. What type of guides provided by Ameyo Engage for training?
Ameyo Engage provides Help Guides,Blogs for the software training.
