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Zenduty is built for the speed of DevOps and reduces downtime by 50-90%. It creates complex routing rules depending on the service, data, context and the time of the day. Noise and false alarms are suppressed. You can easily create on-call rotations and escalation policies for teams with overrides and vacation allocation to ensure that no alert gets unchecked. Zenduty's intelligent context allows you to zero in on the root cause in seconds. Zenduty can enable you to identify the best path to resolution with Autopilot AI. Advanced analytics and reporting provide insights into team, service and user performance. One of the best features of Zenduty’s is its incident prediction engine which allows you to plan your response in advance in case of major outages. You can integrate API for creating alerts from your application source. There are already over 100+ integrations and counting.
Pricing of Zenduty
- SMS/Phone/Email/Slack/Teams/Push Notifications
- On call scheduling
- Android/iOS application
- 100+ out of the box integrations
- SMS/Phone/Email/Slack/Teams/Push Notifications
- On call scheduling
- Android/iOS application
- 100+ out of the box integrations
- Includes features of Free plan
- plus
- Outgoing/two-way integrations with Jira
- Slack
- Zoom
- Freshdesk
- Statuspage and others
- Incident Responders
- Incident tagging
- Alert forwarding
- 48 hours support turnaround time
- Includes features of Free plan
- plus
- Outgoing/two-way integrations with Jira
- Slack
- Zoom
- Freshdesk
- Statuspage and others
- Incident Responders
- Incident tagging
- Alert forwarding
- 48 hours support turnaround time
- Includes features of Starter plan
- plus
- Unlimited SMS/Phone call alerts
- API access
- Advanced alert routing rules
- Incident Command System
- Automated playbooks - Task templates
- Service maintenance windows
- Incident comms
- Single Sign On
- Advanced alert suppression
- Custom incident messages
- Shift overrides(beta)
- 24 hours support turnaround time
- Includes features of Starter plan
- plus
- Unlimited SMS/Phone call alerts
- API access
- Advanced alert routing rules
- Incident Command System
- Automated playbooks - Task
- Includes features of Growth plan
- plus
- Priority Live Support
- Dedicated account manager
- 24 hours support turnaround time
- Incident Postmortems
- Incident SLAs
- Custom Incident Priorities
- Stakeholder Communications
- Developer Support
- Unlimited users
- Stakeholder communication templates
- Postmortem templates
- Alert correlation engine (*Coming soon)
- Incident forecasting (*Coming soon)
- Workflow automation (*Coming soon)
- Includes features of Growth plan
- plus
- Priority Live Support
- Dedicated account manager
- 24
Key Features of Zenduty
Key Features:
Key Specification
| Other Categories: | Incident Management Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Zenduty
Personal
SMEs
Enterprises
Company Details
| Company Name: | Zenduty |
|---|---|
| Headquarter: | Bangalore, Karnataka India |
| Social Media: |
Most Popular Software
Alternative
Zenduty Video/Screenshots
User Reviews
Frequently Asked Questions (FAQs)
The user group of Zenduty are as follows :
- Personals
- Enterprises
- SMEs
- SMEs
Zenduty has 4 plans,
- Free USD 0.00
- Starter USD 6.00 /User/Month
- Growth USD 16.00 /User/Month
- Enterprise USD 25.00 /User/Month
Zenduty is allowed 0 Days Free Trial.
The key featuers of Zenduty are as follows :
- Incident Reporting
- Audit Trail
- Disaster Recovery
- Task Management
- Auto-Assign (Incidents)
- Real-time Dashboard
- Incident Prioritization
- Enriched Notifications
- Ticket Management
- Safety Management
- Root-cause Diagnosis
- CAPA
Zenduty pricing model : Monthly,Yearly
Zenduty is Online Software.
No
Zenduty offers Phone,Online (Ticket) support.
Zenduty provides Help Guides,Blogs,Video Guides for the software training.
