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The SpitFire Enterprise Predictive Dialer uses sophisticated algorithms to speed up and slow down the call rate based on the number of available agents, number of available lines, the campaign's average call time, and other statistical information. The preview dialer allows the agent to view the information in the contact record and decide to dial or snooze the call. Preview dialer is often used in collections campaigns. SEP allows agents to switch into a manual dialer mode. The agent enters a telephone number on the agent application, and the dialer will place the call.
Pricing of SpitFire Dialers
- Real-Time Browser Based Statistics for Campaigns
- Lists
- Agents
- Call Recording
- Monitoring and Whisper Coaching
- Comprehensive Reports
- Campaigns can be dynamically changed during session
- Time Zone Management
- Call Back Manager- Reassign & Reschedule Callbacks
- Preview Callbacks
- Throttle Manager- Control Dial Ratio
- Clone Campaigns
- Export History
- DNC & Callbacks
- List Rework by Disposition
- Chat- broadcast
- campaign
- group
- agent & manager
- Agent status notifications
- Create Manager and Agent privledges
Key Specification
| Other Categories: | Auto Dialer Software For PC Auto Dialer Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses SpitFire Dialers
SMEs
Enterprises
Company Details
| Company Name: | SpitFire Dialers |
|---|---|
| Headquarter: | NA, |
| Social Media: |
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SpitFire Dialers Video/Screenshots
User Reviews
Frequently Asked Questions (FAQs)
The user group of SpitFire Dialers are as follows :
- Enterprises
- SMEs
SpitFire Dialers has 1 plans,
- SpitFire Dialers USD 0.00
SpitFire Dialers is not allowing Free Trial.
SpitFire Dialers pricing model : Onetime(Perpetual License)
SpitFire Dialers is Online Software.
No
SpitFire Dialers offers Online (Ticket) support.
SpitFire Dialers provides Help Guides,Blogs,Video Guides for the software training.
