RingCentral Contact Center

By RingCentral

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Rating out of 5 Based on 0 reviews

Check How RingCentral Contact Center can help to automate Indian Business. Techimply provide their list of features, pricing, Free demo and Comparison with the best alternative

Pricing of RingCentral Contact Center

Basic

USD 1.00
USD 0.00

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Advanced

USD 0.00
USD 0.00

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  • Includes features of Basic plan
  • plus
  • Advanced IVR and ACD
  • Omnichannel capabilities : Email
  • Chat
  • SMS
  • Social media
  • Omnichannel real-time and historical reporting
  • CRM integrations
  • Includes features of Basic plan
  • plus
  • Advanced IVR and ACD
  • Omnichannel capabilities : Email
  • Chat
  • SMS
  • Social media
  • Omnichannel real-time and historical reporting
  • CRM integrations

Ultimate

USD 0.00
USD 0.00

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  • Includes features of Advanced plan
  • plus
  • Outbound dialing features : Preview dialer
  • Progressive dialer
  • Predictive dialer
  • Campaign management
  • Preview
  • progressive
  • and predictive dialers
  • Advanced campaign management
  • Agent scripting
  • Includes features of Advanced plan
  • plus
  • Outbound dialing features : Preview dialer
  • Progressive dialer
  • Predictive dialer
  • Campaign management
  • Preview
  • progressive
  • and predictive dialers
  • Advanced campaign management
  • Agent scripting

Key Features of RingCentral Contact Center

Key Features:
  • Computer Telephony Integration
  • Reporting/Analytics
  • Auto-Dialer
  • IVR / Voice Recognition
  • Queue Management
  • Collaboration Tools
  • Automated Routing
  • Chatbot
  • Quality Management
  • Workforce Management
  • Agent Interface

Key Specification

Other Categories: Cloud Contact Center Software Virtual Phone System Software Contact center software
Deployment: Cloud Hosted,Hybrid,On Premise,Any
Customer Support: Phone,Email,Live Chat
Languages Support: English

Who uses RingCentral Contact Center

StartUps
StartUps
SMEs
SMEs
Agencies
Agencies
Enterprises
Enterprises

Company Details

Company Name: RingCentral
Headquarter: United States
Social Media:

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RingCentral Contact Center Video/Screenshots

User Reviews

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Frequently Asked Questions (FAQs)

The user group of RingCentral Contact Center are as follows :

  • Startups
  • SMEs
  • Agencies
  • Enterprises

RingCentral Contact Center has 3 plans,

  • Basic USD 1.00 null
  • Advanced USD 0.00
  • Ultimate USD 0.00

RingCentral Contact Center is not allowing Free Trial.

The key featuers of RingCentral Contact Center are as follows :

  • Computer Telephony Integration
  • Reporting/Analytics
  • Auto-Dialer
  • IVR / Voice Recognition
  • Queue Management
  • Collaboration Tools
  • Automated Routing
  • Chatbot
  • Quality Management
  • Workforce Management
  • Agent Interface

RingCentral Contact Center pricing model : Yearly,Monthly,Onetime(Perpetual License)

RingCentral Contact Center is Cloud Hosted,Hybrid,On Premise,Any Software.

RingCentral Contact Center offers Phone,Email,Live Chat support.

RingCentral Contact Center provides Help Guides,Video Guides,Blogs,Webinars,On-Site Training for the software training.