RingCentral Contact Center
By RingCentral
Pricing of RingCentral Contact Center
Basic
Advanced
- Includes features of Basic plan
- plus
- Advanced IVR and ACD
- Omnichannel capabilities : Email
- Chat
- SMS
- Social media
- Omnichannel real-time and historical reporting
- CRM integrations
- Includes features of Basic plan
- plus
- Advanced IVR and ACD
- Omnichannel capabilities : Email
- Chat
- SMS
- Social media
- Omnichannel real-time and historical reporting
- CRM integrations
Ultimate
- Includes features of Advanced plan
- plus
- Outbound dialing features : Preview dialer
- Progressive dialer
- Predictive dialer
- Campaign management
- Preview
- progressive
- and predictive dialers
- Advanced campaign management
- Agent scripting
- Includes features of Advanced plan
- plus
- Outbound dialing features : Preview dialer
- Progressive dialer
- Predictive dialer
- Campaign management
- Preview
- progressive
- and predictive dialers
- Advanced campaign management
- Agent scripting
Key Features of RingCentral Contact Center
- Computer Telephony Integration
- Reporting/Analytics
- Auto-Dialer
- IVR / Voice Recognition
- Queue Management
- Collaboration Tools
- Automated Routing
- Chatbot
- Quality Management
- Workforce Management
- Agent Interface
Specification
Other Categories:
Deployment:
Cloud Hosted,On Premise,Any,Hybrid
Customer Support:
Email,Phone,Live Chat
Customization:
Languages Support:
English
Who uses RingCentral Contact Center
StartUps
SMEs
Agencies
Enterprises
Company Details
- Company Name: RingCentral
- Website: Visit Website
- Headquarter:
, United States
- Social Media:
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RingCentral Contact Center Video
RingCentral Contact Center Screenshots
User Reviews Write a Review
FAQ's
The user group of RingCentral Contact Center are as follows :
- Startups
- SMEs
- Agencies
- Enterprises
RingCentral Contact Center has 3 plans,
- Basic USD 1
- Advanced USD 0
- Ultimate USD 0
The key featuers of RingCentral Contact Center are as follows :
- Computer Telephony Integration
- Reporting/Analytics
- Auto-Dialer
- IVR / Voice Recognition
- Queue Management
- Collaboration Tools
- Automated Routing
- Chatbot
- Quality Management
- Workforce Management
- Agent Interface
RingCentral Contact Center pricing model : Yearly,Monthly,Onetime(Perpetual License)
RingCentral Contact Center is Cloud Hosted,On Premise,Any,Hybrid Software.
RingCentral Contact Center offers Email,Phone,Live Chat support.
RingCentral Contact Center provides Blogs,Help Guides,On-Site Training,Webinars,Video Guides for the software training.
