Relay

Field Sales App Intelligent Support Platform

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An intelligent platform for technology support and customer service that enables you to deliver simple, predictive, and personal experiences at scale.

Pricing of Relay

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Key Specification

Other Categories: Field Service Management Software AI Agent Platform
Deployment:
Customer Support: Live Chat,Online (Ticket)
Customization: Yes
Languages Support: English, French, Japanese, Spanish

Who uses Relay

StartUps
StartUps
SMEs
SMEs
Enterprises
Enterprises

Company Details

Company Name: Relay
Headquarter: Tiburon, California United States
Social Media:
LinkedIn

Relay Description

Relay is powered by the Relay Technology Index, the most comprehensive global index of business technology currently available. The Relay Technology Index combines a universal technology dictionary with curated knowledge and insights from millions of support interactions. Relay uses artificial intelligence and bots to distill and deliver this knowledge in concise and digestible conversational responses to your agents or directly to your customers across the communication channels they use every day. Each interaction in Relay is utilized to understand each customer’s technology profile resulting in personalization and efficiency. The more you use it, the smarter it gets.

  • Support Automation
  • Chatbots
  • Omnichannel Support
  • Knowledge Base
  • Team Collaboration
  • Network and Technology Monitoring
  • Ticket Mangement
  • Insights - Data, Analytics, Reporting
  • Integrations

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Relay Video/Screenshots

User Reviews

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Frequently Asked Questions (FAQs)

The user group of Relay are as follows :

  • Startups
  • SMEs
  • Enterprises

Relay has 0 plans.

Relay is allowed 14 Days Free Trial.

Relay pricing model : Yearly,Monthly

Relay is Software.

Yes

Relay offers Live Chat,Online (Ticket) support.

Relay provides Video Guides,Blogs,Webinars,Infographics,Case Studies for the software training.