EcholoN

by mIT solutions GmbH - the EcholoN makers

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With the EcholoN Enterprise Service Management Suite we offer a comprehensive and efficient solution for the organisation and control of all processes and services in all departments of your company. You can also perfectly integrate partners, customers and suppliers into the respective process. Interfaces enable seamless process coupling to upstream and downstream systems. With its flexible process structure and workflow control, EcholoN software enables a high degree of automation. Process gaps are closed. Established systems such as CRM, ERP, PPS etc. receive a process upgrade and optimisation through the provision of best practices.

Pricing of EcholoN

Basic

USD 5500.00

One Time

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Key Features of EcholoN

Key Features:

Alerts/Notifications
Audit Management
Audit Trail
Change Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Document Management
Equipment Management
ISO Standards Management
Maintenance Management
Quality Control
Risk Management
Supplier Management
Supplier Quality Control
Task Management
Training Management
Workflow Management
Barcode / Ticket Scanning
Customer Data Management
Employee Management
Mobile Ticketing
Online Ticketing
Onsite Ticketing
Collaboration Tools
Full Text Search
Knowledge Management
Multi-Language
Self Service Portal
Customizable Branding
Reporting/Analytics
User Management
Customizable Templates
Feedback Management
WYSIWYG Editor
Drag & Drop Editor
Mobile Interface
Rich Text Editor
Configuration Management
Contract/License Management
Inventory Management
Maintenance Management
Supplier Management
Compliance Tracking
Cost Tracking
Requisition Management
Audit Management
Procurement Management

Key Specification

Other Categories:	Quality Management Software Ticketing Software Knowledge Base Software IT Asset Management Software
Deployment:	Cloud Hosted,Hybrid,On Premise,Any
Customer Support:	Phone,Email,Live Chat,Online (Ticket)
Customization:	Yes
Languages Support:	English, French, German, Spanish

Who uses EcholoN

StartUps

SMEs

Agencies

Enterprises

Company Details

Company Name:	mIT solutions
Headquarter:	Stresemannstr, Hamburg Germany
Social Media:	LinkedIn

EcholoN Description

The respective EcholoN solutions offer you a step-by-step introduction to a professional system. You can start with a simple ticket system and only change to the next larger edition via a software key. All settings, data, information and workflows remain the same. The provision of the range of functions thus adapts to your needs. Service-management becomes an enrichment.

You decide which department and users may use which services. You can start where the process is best optimised. In the IT department with IT Service Management (ITSM), also according to ITIL, across departments in human resources (HR), whether the service desk should be reorganised or customer service is striving for a holistic solution with Field Service Management.