ClickHelp

Author, publish, and analyze documentation in one place

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ClickHelp is a cloud-based help authoring platform for product teams, technical writers, and developers — covering the full documentation lifecycle from authoring and review to publishing, analytics, and AI-assisted delivery.

Pricing of ClickHelp

Starter

USD 194

/month

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1 Documentation Site
Unlimited projects
Unlimited reader
500 topics (pages articles)
5GB file storage Modules: Workflow & Review Permission Management Reporting
2 contributors for free
Modules: Workflow & Review
Permission Management
Reporting

Growth

USD 325

/month

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1 Documentation Site Unlimited projects Unlimited reader accounts Unlimited topics (pages
Unlimited projects
Unlimited reader accounts
Unlimited topics (pages
articles)
5 contributors for free
15GB file storage
Modules: Workflow & Review
Permission Management
Reporting
API Documentation Tools
Branding

Professional

USD 640

/month

Buy Now

1 Documentation Site Unlimited projects Unlimited reader accounts Unlimited topics (pages
Unlimited projects
Unlimited reader accounts
Unlimited topics (pages
articles)
10 contributors for free
30GB file storage
Modules: Workflow & Review
Permission Management
Reporting
API Documentation Tools
Branding
API & Extensibility

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Key Features of ClickHelp

Key Features:

Audit Trail
Collaboration
Document Delivery
Document Storage
Knowledge Base
Search Option
Collaboration Tools
Version Control
Document Creation
Custom Branding
Role Based Permissions
Api Access
Password Protection
Document Export Options

Key Specification

Other Categories:	Document Management Software
Deployment:	Cloud Hosted
Customer Support:	Phone,Email,Online (Ticket)
Customization:	Yes
Languages Support:	English

Who uses ClickHelp

StartUps

Enterprises

Company Details

Company Name:	ClickHelp AM LLC
Headquarter:	Yerevan, Yerevan Armenia
Social Media:	Facebook Twitter LinkedIn

ClickHelp Description

ClickHelp is a cloud-based documentation platform that helps product teams create, host, and publish technical documentation — from user manuals and API references to knowledge bases and customer-facing portals — without installing software. Founded in 2010 in Yerevan, Armenia, ClickHelp is used by teams in 100+ countries.

Unlike wikis or general-purpose editors, ClickHelp is built specifically for technical documentation: topic-based authoring, single-sourcing, multi-channel publishing, and built-in analytics in one platform.

Key features:

AI Suite: AnswerGenius embeds an AI assistant in the documentation portal; WriteAssist helps authors draft and improve content
Documentation analytics: tracks reader search queries, AI assistant conversations, and topic views — turning documentation into a product feedback loop
MCP Server: AI agents (Claude, ChatGPT, Gemini) connect directly to the portal to search, read, and update content via natural language
Single-sourcing & content reuse: snippets, variables, and conditional content eliminate duplication across versions and audiences
Multi-channel publishing: responsive HTML5, PDF, DOCX, CHM, ePub from a single source
Patented full-text search: handles typos and incomplete queries
Collaborative workflows: role-based permissions, statuses, comments, audit trail, CI/CD integration via API
Security & compliance: SOC 2 Type II, GDPR, CCPA, WCAG 2.2 AA, SSO, IP allowlisting, hosting in US, Europe, or Australia

Who uses ClickHelp:
Technical writers, product managers, developers, customer support teams, and enterprise organizations in regulated industries.