ARRIS

Software BY ARRIS Group

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ARRIS Field Service Management solutions help automate the selection, dispatch and routing of technicians to ensure that the right expertise and equipment are sent to the right service calls – and that they are set up for success when they arrive.

Pricing of ARRIS

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Key Features of ARRIS

Key Features:

Billing & Invoicing
Call Center Management
Contract Management
Customer Data Base
Dispatch Management
Electronic Signature
Inventory control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work order management
Video capturing
Geo Tagged Location

Key Specification

Other Categories:	Field Service Management Software
Deployment:	Cloud Hosted
Customer Support:	Live Chat,Online (Ticket)
Customization:	Yes
Languages Support:

Who uses ARRIS

Company Details

Company Name:	ARRIS Group
Headquarter:
Social Media:	Twitter LinkedIn

ARRIS Description

ARRIS Field Service management solutions combine cross-departmental data with advanced automation to streamline the scheduling, routing and check-in processes for technical personnel. When implemented, these tools can help improve the on-time performance and quality of technician visits for faster issue resolution and happier customers. From enabling customer service representatives to better predict technician arrival times, to giving technicians access to real-time performance information when provisioning customer equipment, to helping to avoid unnecessary truck rolls when upstream outages occur – ARRIS Field Service Management Solutions provide information that can help every service organization work smarter.

SOLUTION COMPONENTS: