Zoho Lens

Augmented Reality based Remote Assistance Software

0.0

Rating out of 5 Based on 0 reviews

Write a Review

Free Demo Get a Quote

Zoho Lens is cloud-based software that allows technicians to provide real-time remote assistance to customers through a smartphone camera, tablet, or smart glass at the remote end by using augmented reality features like AR annotation, AR measurement, text chat, file transfer, and VoIP. You can start assisting your customers instantly or schedule a session at a mutually convenient time.

In addition to increasing the ease of communication, Zoho Lens offers enterprise-grade features like session analytics, session recording, rebranding, mobile SDK, and file management that help organizations with user management, improving accountability, better audits, and customization.

Pricing of Zoho Lens

For get detailed pricing as per your requirements.

Key Features of Zoho Lens

Key Features:

Screen Sharing
Social Media Integration
Collaboration Tools
Collaboration
Mobile Interface

Key Specification

Other Categories:	Remote Support Software Collaboration Tool Augmented Reality Software
Deployment:	Cloud Hosted
Customer Support:	Phone,Email,Live Chat,Online (Ticket),Business Hours
Customization:	Yes
Languages Support:	Arabic, Chinese, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Portuguese, Spanish, Swedish, Thai, Vietnamese

Who uses Zoho Lens

Personal

StartUps

SMEs

Agencies

Enterprises

Company Details

Company Name:	Zoho Corporation
Headquarter:	Chennai, Tamil Nadu India
Social Media:	Twitter LinkedIn

Zoho Lens Description

Zoho Lens is a cutting-edge augmented reality (AR) remote assistance software designed to revolutionize the way businesses and industries provide support and solve problems. With this powerful tool, experts can visually guide customers or field technicians through intricate procedures and troubleshooting steps, no matter where they are.

During a session, experts can annotate the live video feed with AR markers, drawings, and text that stay fixed in the environment, ensuring clarity and accuracy. They can also freeze the live feed or zoom in for a closer look, turn on a remote device's flashlight, take remote measurements, capture snapshots, and share files such as manuals, schematics, and diagrams. Multiple experts can collaborate and provide input simultaneously while working on complex issues. All sessions conducted via Zoho Lens can be recorded for future reference, training purposes, or quality assurance.

Its compatibility with a variety of devices, such as smartphones, tablets, and smart glasses, ensures that users can access the remote assistance they need using their preferred hardware, whether they're in the office, on the factory floor, or out in the field. All communications are encrypted with 256-bit AES, end-to-end SSL encryption and other robust protocols, ensuring that sensitive information remains protected during remote assistance sessions.

Zoho Lens can be integrated with other Zoho products, such as Zoho Desk and Zoho CRM. The Mobile SDK can be used by businesses to integrate remote assistance capabilities within their native app, allowing for maximum flexibility and adaptability.

Additionally, it comes with rebranding and customization options for businesses to personalize the interface with their branding; detailed analytics and reporting tools to monitor the performance of remote assistance sessions and help businesses make data-driven decisions to enhance service quality.

By leveraging the power of augmented reality, businesses can enhance communication, reduce machinery downtime, and improve workflow efficiency, making it an indispensable tool for modern enterprises.