TapHero

Free Email-Based HOA Maintenance & Ticketing Software with AI Agent

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TapHero is an AI-assisted maintenance request and ticketing platform built specifically for HOAs, condo associations, and property managers. Residents submit maintenance requests simply by sending an email, and TapHero automatically converts those messages into trackable tickets. Property managers can assign requests to staff or vendors, monitor response times, and track completion from a centralized dashboard without requiring residents to download apps or log into portals.

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Key Features of TapHero

Key Features:

Ticket Management
To-Do List
Property Management
Agent Scheduling
Maintenance Management

Key Specification

Other Categories:	Property Management Software Help Desk Software
Deployment:	Cloud Hosted
Customer Support:	Phone,Email,Online (Ticket)
Customization:	Yes
Languages Support:	English

Who uses TapHero

Personal

Company Details

Company Name:	TapHero
Headquarter:	Miami, Florida United States
Social Media:	Facebook Twitter LinkedIn

TapHero Description

TapHero is a maintenance request and ticketing platform designed for homeowners associations (HOAs), condo associations, and property managers who want a simpler way to manage community maintenance issues. Residents submit requests by sending an email, and TapHero automatically converts those messages into organized service tickets. The system uses AI-assisted triage to categorize requests, track conversations, and Property managers can assign tickets, monitor response times, and track resolution status from a centralized dashboard. Because TapHero works through email rather than requiring residents to log into a portal or download an app, it dramatically reduces adoption barriers while improving transparency and accountability for community maintenance operations.maintain a clear record of communication between residents, management teams, and vendors.