AI Text Analytics Software

No Manual Tagging- Go AI

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SurveySensum’s AI Text Analytics Software helps you analyze 10,000+ open-ended responses in minutes.

Powered by machine learning, it detects sentiment, themes, and recurring issues from chats, reviews, emails, and calls — with up to 99% accuracy. No manual tagging required. Easily customize and train the AI with your own tags. Ideal for CX, product, and marketing teams running NPS, CSAT, or VOC programs.

Pricing of AI Text Analytics Software

For get detailed pricing as per your requirements.

Key Features of AI Text Analytics Software

Key Features:

Import-Export Option
Document Classification
Segmentation
Sentiment Analysis
Multi-language Support

Key Specification

Other Categories:	Text Mining Software
Deployment:	Cloud Hosted
Customer Support:	Phone,Email,Live Chat,Online (Ticket)
Customization:	Yes
Languages Support:	English

Who uses AI Text Analytics Software

SMEs

Agencies

Enterprises

Company Details

Company Name:	SurveySensum
Headquarter:	Gurgaon, Haryana India
Social Media:	Facebook Twitter LinkedIn

AI Text Analytics Software Description

AI Text Analytics Software – Revolutionize Your VOC Analysis

Turn 10,000 pieces of customer feedback into actionable insights — in just 5 minutes with 99% accuracy.

SurveySensum’s AI-powered Text Analytics Software helps businesses automatically identify customer issues, sentiment, and emerging themes from open-ended feedback across channels like chat, emails, product reviews, social media, and call transcripts.

Unlike traditional manual tagging tools, SurveySensum’s AI eliminates repetitive work and delivers high-accuracy, real-time insights — so you can make faster decisions and act on what matters most. The platform also allows you to refine and train the AI model with custom tags for better precision and control.

Whether you're running NPS, CSAT, or Voice of Customer (VoC) programs, this tool helps CX, product, and marketing teams uncover key drivers of satisfaction and dissatisfaction — instantly.