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Splashtop Remote Support

Splashtop Remote Support

By Splashtop

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What is Splashtop Remote Support? Splashtop Remote Support is a remote support solution designed for IT and help desk teams. It allows technicians to remotely access and control managed Windows, Mac, and Linux computers, whether or not a user is present. Technicians can also provide on-demand support for computers and mobile devices using a session code, without requiring a pre-installed agent. Remote sessions include features such as chat, administrator privilege elevation, and the ability for up to three technicians to collaborate on the same session. The product is available in two plans, Remote Support SOS and Remote Support Enterprise, with additional add-ons for endpoint management and security.

Pricing of Splashtop Remote Support

Solo

USD 6

Per Month

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Unattended Access from Any Device
Easy Setup
File Transfer (including Drag-and-Drop)
Remote print and more

Pro

USD 8.25

/Month

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Multi-Monitor Support
User Role and Access Management
Chat and Session Recording
Multiple users (up to 3) into One Computer

Performance

USD 13

/Month

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4:4:4 Color Accuracy
240 FPS Capability
High-Fidelity Audio
USB Passthrough and more
Remote Stylus and Wacom Bridge
Event Logs
Alerts for Windows Events
Remote Command

Key Features of Splashtop Remote Support

Key Features:

Attended & Unattended Remote Access

Key Specification

Other Categories:	Msp Software Remote Access Software
Deployment:	Cloud Hosted,Hybrid,On Premise,Any
Customer Support:	Phone,Email,Live Chat
Languages Support:	English

Who uses Splashtop Remote Support

StartUps

SMEs

Agencies

Enterprises

Company Details

Company Name:	Splashtop
Headquarter:	Cupertino, California United States
Social Media:

Splashtop Remote Support Description

Why Choose Splashtop Remote Support?
One tool covers both unattended support for managed computers and on-demand help for any computer or mobile device through a session code. Plans are priced per concurrent technician, and the SOS plan starts at $22 a month (billed yearly).

Benefits of Splashtop Remote Support

Support users with or without them at the device
No pre-installed agent needed for on-demand sessions
Up to three technicians can join one session (multi-licence subscription)
Connects to Freshservice, Freshdesk, Zendesk, Spiceworks Help Desk, Jira and Microsoft Teams

Features of Splashtop Remote Support

Remote control of managed Windows, Mac and Linux machines
On-demand support for computers, iOS and Android via session code
Chat in and outside sessions; session reboot and reconnect; elevate to admin
Custom branding of the SOS app
Enterprise: SSO, granular access controls, IP whitelisting, cloud recording, APIs