Giva eHelpDesk

Write a Review

By Giva eHelpDesk

Onetime(Perpetual License)

0 Days

Platform:

Free Demo Get a Quote

eHelpDesk HMS is a comprehensive software that includes a help desk, IT service, customer service, dashboard, ITSM, and issue tracking features. All of these features are designed to add value to your medical facility, regardless of its size. The software has sections for different professionals in the hospital or clinic and ensures that everything runs smoothly. With eHelpDesk HMS, there is no need to go through multiple paper-based files as the tool digitally stores all of the necessary data in an organized manner. Additionally, eHelpDesk HMS helps augment medical and administrative data security.

Pricing of Giva eHelpDesk

Team

USD 29

/User/Month

Up to 10 agents
Up to 500 end users or customers
2 GB of storage
1 service desk
1 email inbox for converting emails into tickets
Modules: Ticketing
Knowledgebase
Reporting
Self-Service Portal
Customer Satisfaction Surveys / Success Center
Asset Management and Change Management
iOS and Android mobile HTML applications
HIPPA compliance and Giva will sign your BAA
Custom Reports: The ability to create
save
and share reports
Homepage dashboards
Integration and workflow rules
Custom Ticket for

Business

USD 39

/User/Month

Up to 18 agents
Up to 1500 end users or customers
5 GB of storage
3 service desks
3 email inboxes for converting emails into tickets
Includes All Plan features
Up to 18 agents
Up to 1500 end users or customers
5 GB of storage
3 service desks
3 email inboxes for converting emails into tickets
Includes All Plan features

Professional

USD 69

/User/Month

No maximum number of agents
Unlimited end users or customers
10 GB of storage
Unlimited service desks
Unlimited email inboxes for converting emails into tickets
Includes All Plan Features
Concurrent and Floating License Tokens available to reduce cost for less active agents
Level 2 and senior personnel
LDAP Synchronization Tool - no coding required (additional setup charge)
Customer Success Manager
No maximum number of agents
Unlimited end users or customers
10 GB of storage
Unlimited service d