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eHelpDesk HMS is a comprehensive software that includes a help desk, IT service, customer service, dashboard, ITSM, and issue tracking features. All of these features are designed to add value to your medical facility, regardless of its size. The software has sections for different professionals in the hospital or clinic and ensures that everything runs smoothly. With eHelpDesk HMS, there is no need to go through multiple paper-based files as the tool digitally stores all of the necessary data in an organized manner. Additionally, eHelpDesk HMS helps augment medical and administrative data security.
Pricing of Giva eHelpDesk
- Up to 10 agents
- Up to 500 end users or customers
- 2 GB of storage
- 1 service desk
- 1 email inbox for converting emails into tickets
- Modules: Ticketing
- Knowledgebase
- Reporting
- Self-Service Portal
- Customer Satisfaction Surveys / Success Center
- Asset Management and Change Management
- iOS and Android mobile HTML applications
- HIPPA compliance and Giva will sign your BAA
- Custom Reports: The ability to create
- save
- and share reports
- Homepage dashboards
- Integration and workflow rules
- Custom Ticket for
- Up to 18 agents
- Up to 1500 end users or customers
- 5 GB of storage
- 3 service desks
- 3 email inboxes for converting emails into tickets
- Includes All Plan features
- Up to 18 agents
- Up to 1500 end users or customers
- 5 GB of storage
- 3 service desks
- 3 email inboxes for converting emails into tickets
- Includes All Plan features
- No maximum number of agents
- Unlimited end users or customers
- 10 GB of storage
- Unlimited service desks
- Unlimited email inboxes for converting emails into tickets
- Includes All Plan Features
- Concurrent and Floating License Tokens available to reduce cost for less active agents
- Level 2 and senior personnel
- LDAP Synchronization Tool - no coding required (additional setup charge)
- Customer Success Manager
- No maximum number of agents
- Unlimited end users or customers
- 10 GB of storage
- Unlimited service d
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Key Features of Giva eHelpDesk
Key Features:
Key Specification
| Other Categories: | Hospital Management Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Business Hours,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Giva eHelpDesk
SMEs
Enterprises
Company Details
| Company Name: | Giva eHelpDesk |
|---|---|
| Headquarter: | Sunnyvale, California United States |
| Social Media: |
Most Popular Software
Alternative
Giva eHelpDesk Video/Screenshots
User Reviews
Frequently Asked Questions (FAQs)
The user group of Giva eHelpDesk are as follows :
- Enterprises
- SMEs
- SMEs
Giva eHelpDesk has 3 plans,
- Team USD 29.00 /User/Month
- Business USD 39.00 /User/Month
- Professional USD 69.00 /User/Month
Giva eHelpDesk is allowed 0 Days Free Trial.
The key featuers of Giva eHelpDesk are as follows :
- Appointment Management
- Bed Management
- Out-Patient Management
- Policy Management
- Physician Management
Giva eHelpDesk pricing model : Onetime(Perpetual License)
Giva eHelpDesk is Online Software.
No
Giva eHelpDesk offers Business Hours,Online (Ticket) support.
Giva eHelpDesk provides Help Guides,Blogs,Video Guides for the software training.
