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Customer.guru is an intuitive Net Promoter Score tracker for E-shops and SAAS businesses. 10000+ brands use this platform to track segmented customer satisfaction. With Customer.guru a company can receive 100x more responses than the conventional surveys. According to statistics, only 3% to 5% of customers generally respond to a conventional survey. Unlike that, Customer.guru provides smart follow-ups and a super simple survey layout that can be used to optimise surveys and generate 40% to 60% response rates. With the automatically generated reports of this platform, based on the products ordered, the date of purchase, the number of orders placed, their geographical location and more, e-shops can monitor the satisfaction levels of individual customers. Also, Customer.guru helps businesses to increase conversion rates of their landing pages by embedding positive reviews. This platform’s advanced machine learning algorithms are capable of analysing the textual part of the responses that
Pricing of Customer.guru
- 1
- 000 customers per month
- Single NPS survey
- 1
- 000 customers per month
- Single NPS survey
- 5
- 000 customers per month
- 3 NPS surveys
- Custom FROM domain
- 5
- 000 customers per month
- 3 NPS surveys
- Custom FROM domain
- 10
- 000 customers per month
- Unlimited NPS surveys
- Custom FROM domain
- Use your own SMTP servers
- Priority support
- Data import concierge
- 10
- 000 customers per month
- Unlimited NPS surveys
- Custom FROM domain
- Use your own SMTP servers
- Priority support
- Data import concierge
Key Features of Customer.guru
Key Features:
Key Specification
| Other Categories: | NPS Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Customer.guru
SMEs
Enterprises
Company Details
| Company Name: | Customer.guru |
|---|---|
| Headquarter: | Prague, |
| Social Media: |
Most Popular Software
Alternative
Customer.guru Video
User Reviews
Frequently Asked Questions (FAQs)
The user group of Customer.guru are as follows :
- Enterprises
- SMEs
- SMEs
Customer.guru has 4 plans,
- Hobbyist USD 50.00 /Month
- Small Business USD 150.00 /Month
- Advanced USD 250.00 /Month
- Enterprise USD 0.00
Customer.guru is allowed 0 Days Free Trial.
The key featuers of Customer.guru are as follows :
- Web Widget Survey
- Web Pop-up Survey
- SMS Surveys
- Email Surveys
- Survey Builder
- Employee NPS
- Customer NPS
- Offline Survey
- Pulse Surveys
- Anonymous Feedback
- Text Analytics
- Third-party Integration
- Reporting (Analytics)
- Polls (Voting)
- Email Marketing
- Feedback Management
- Sentiment Analysis
- Predictive Analysis
- Multi-language Support
- Skip Logic
- Support Audio / Images / Video
- Site Intercept Survey
- Question Library
- Question Branching
- Mobile Survey
- Kiosk Survey
- Data Analysis Tools
- Custom Survey URLs
Customer.guru pricing model : Onetime(Perpetual License)
Customer.guru is Online Software.
No
Customer.guru offers Online (Ticket) support.
Customer.guru provides Help Guides,Blogs,Video Guides for the software training.
