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CIOPulse is an internal feedback system designed to help CIOs and IT Service Delivery Managers foster a customer-centric culture. CIOPulse's short, responsive, touch-enabled surveys look great on all your customers' devices. You can track and compare Net Promoter Scores for team members, teams, departments, customer groups, individual projects and IT overall. Plus, you can display customer feedback live, so your support staff can see how their behavior impacts service quality in real time.
Pricing of CIOPulse
- Net Promoter-based surveys
- Service recovery alerting
- High visibility displays
- Automatic & ad-hoc reporting
- Interactive dashboards
- External benchmarking
- In-app online training
- Extensive knowledge base & email support
- 1 administrator supported
- Net Promoter-based surveys
- Service recovery alerting
- High visibility displays
- Automatic & ad-hoc reporting
- Interactive dashboards
- External benchmarking
- In-app online training
- Extensive knowledge base & email support
- 1 administrator supported
- Includes the features of Business plan
- plus
- Surveys customised to suit your brand
- Customisable experience factors
- Two-way data API
- Single sign-on support (SSO)
- Priority support
- 3 administrators supported
- Includes the features of Business plan
- plus
- Surveys customised to suit your brand
- Customisable experience factors
- Two-way data API
- Single sign-on support (SSO)
- Priority support
- 3 administrators supported
- Includes the features of Corporate plan
- plus
- Multi-language surveys
- Dedicated test environment
- Data onboarding service
- Dedicated account manager
- 5 administrators supported
- Includes the features of Corporate plan
- plus
- Multi-language surveys
- Dedicated test environment
- Data onboarding service
- Dedicated account manager
- 5 administrators supported
Key Features of CIOPulse
Key Features:
Key Specification
| Other Categories: | NPS Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses CIOPulse
SMEs
Enterprises
Company Details
| Company Name: | CIOPulse |
|---|---|
| Headquarter: | Melbourne, Victoria Australia |
| Social Media: |
Most Popular Software
Alternative
User Reviews
Frequently Asked Questions (FAQs)
The user group of CIOPulse are as follows :
- Enterprises
- SMEs
- SMEs
CIOPulse has 3 plans,
- Business USD 0.00
- Corporate USD 0.00
- Enterprise USD 0.00
CIOPulse is not allowing Free Trial.
The key featuers of CIOPulse are as follows :
- Web Widget Survey
- Web Pop-up Survey
- SMS Surveys
- Email Surveys
- Survey Builder
- Employee NPS
- Customer NPS
- Offline Survey
- Pulse Surveys
- Anonymous Feedback
- Text Analytics
- Third-party Integration
- Reporting (Analytics)
- Polls (Voting)
- Email Marketing
- Feedback Management
- Sentiment Analysis
- Predictive Analysis
- Multi-language Support
- Skip Logic
- Support Audio / Images / Video
- Site Intercept Survey
- Question Library
- Question Branching
- Mobile Survey
- Kiosk Survey
- Data Analysis Tools
- Custom Survey URLs
CIOPulse pricing model : Onetime(Perpetual License)
CIOPulse is Online Software.
No
CIOPulse offers Online (Ticket) support.
CIOPulse provides Help Guides,Blogs for the software training.
