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Call Journey is a conversation intelligence program developed by the TMA Group of Companies, an Australian-based technology company with offices in North America, Asia Pacific, and Europe. They use this environment to harness the power of speech data and are assisting enterprises in solving some of their most difficult problems by providing insights that have a direct influence on customer experience, company performance, and compliance. With Call Journey, you can acquire actionable CX insights from calls, including customer brand loyalty insights from rival remarks, and increase client lifetime value by better identifying patterns, triggers, events, and feedback on efforts. The program also ensures that you have complete coverage of all consumer interactions, with 100% coverage of consumer encounters. Call Journey is a platform that combines human intelligence with artificial intelligence's best features. With SOC 2 Type 2 certification and enhanced PCI redaction, you also get enterprise-grade infrastructure and security.
Pricing of Call Journey
- Augment QA
- Improve CX
- Bolster Risk and Compliance
- Augment QA
- Improve CX
- Bolster Risk and Compliance
Key Specification
| Other Categories: | Conversation Intelligence Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Call Journey
SMEs
Enterprises
Company Details
| Company Name: | Call Journey |
|---|---|
| Headquarter: | Ingelwood, |
| Social Media: |
Most Popular Software
Alternative
Call Journey Video
User Reviews
Frequently Asked Questions (FAQs)
The user group of Call Journey are as follows :
- Enterprises
- SMEs
- SMEs
Call Journey has 1 plans,
- Call Journey USD 0.00
Call Journey is not allowing Free Trial.
Call Journey pricing model : Onetime(Perpetual License)
Call Journey is Online Software.
No
Call Journey offers Online (Ticket) support.
Call Journey provides Help Guides,Blogs,Video Guides for the software training.
