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Abbot gives you the tools you need to manage and scale customer conversations in Slack. Abbot's Smart Priority Queue helps make sure you don't miss important requests by organizing customer conversations in order of priority. Designate a channel’s first responder to ensure the right team members are alerted to respond to conversations. Configure a response time target and deadline for each channel to meet your customer service commitments. Create rules to trigger escalations and other actions simply. Abbot integrates with common escalation tools like PagerDuty, so it can plug into existing workflows.
Pricing of Abbot
Key Specification
| Other Categories: | Conversation Intelligence Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Abbot
SMEs
Enterprises
Company Details
| Company Name: | Abbot |
|---|---|
| Social Media: |
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Abbot Video/Screenshots
User Reviews
Frequently Asked Questions (FAQs)
The user group of Abbot are as follows :
- Enterprises
- SMEs
- SMEs
Abbot has 0 plans.
Abbot is allowed 0 Days Free Trial.
Abbot pricing model : Onetime(Perpetual License)
Abbot is Online Software.
No
Abbot offers Online (Ticket) support.
Abbot provides Help Guides,Blogs,Video Guides for the software training.
