Simply Contact
Award-Winning Customer Support Outsourcing
Simply Contact is a top customer service outsourcing company offering multilingual and multichannel customer services globally. We serve as a reliable partner to create customized contact centers for front-office and back-office purposes.
Contact Information
Warsaw, Warsaw Poland
Cabinet of Ministers of Ukraine Visit Website
Education Social E-commerce Business Intelligence Non Profit Government
Timeline: 13 weeks Amount: Not Disclosed
The contact center at the Cabinet of Ministers of Ukraine needed a reliable partner to process a large volume of appeals, provide assistance and consultations to people who found themselves in a difficult life situation during hostilities. Simply Contact quickly launched the project in 1 day, strictly following all the client's requirements, and as a result, more than 215,000 contacts were processed. As a result, hundreds of thousands of people received prompt assistance and counseling at a difficult time for them.
