Novanet Cloud Contact Center

Novanet Cloud Contact Center is one of the most powerful and advanced call center software solutions available on the market. This software is designed using the WebRTC technology, which facilitates easy integration of real-time customer conversations into the browser. This ensures close integration of a feature-rich telephony client with the user browser. The software can also provide a reliable cloud-based CRM solution. Users can add call hashtags to their interactions for easy tracking later. C3 provides a 360-degree view of call center operations, 100% call recording, WebRTC, SIP & PSTN endpoints, click-2-call functionality, and a SelfCare Center. It also features DTLS and SRTP encryption.