ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus

Help Desk Software For Small Business | Service Center Software

Yearly,Monthly,Onetime(Perpetual License)
Not Available
Platform:

ManageEngine ServiceDesk Plus is a web-based, easy-to-use help desk and asset management software that integrates ticketing, asset tracking, project management, purchasing, contract management, and knowledge base in one low-cost package.

Pricing of ManageEngine ServiceDesk Plus

Professional Edition

INR 1056

  • Free upto 2 technicians and 250 nodes
  • Help desk management
  • Self-service portal
  • Software Asset management
  • Asset inventory reports
  • Agent based asset scanning
  • Knowledge base

Standard Edition

INR 528

  • Free forever upto 5 technicians
  • Incident management
  • Self-service portal
  • Knowledge base
  • Multi-site support
  • SLA management
  • Help desk reports

Enterprise Edition

INR 3234

  • Free upto 2 technicians and 250 nodes
  • Incident management
  • Asset management
  • Service catalog
  • Change management
  • CMDB
  • Problem management

Key Features of ManageEngine ServiceDesk Plus

  • Configuration Management
  • Contract/License Management
  • Inventory Management
  • Supplier Management
  • Compliance Tracking
  • Cost Tracking
  • Procurement Management

Specification

deployment
Deployment:

Cloud Hosted

Support
Customer Support:

Phone,Email,Live Chat,Online (Ticket)

Customization
Customization:

Yes

languages
Languages Support:

English

Who uses ManageEngine ServiceDesk Plus

Personal
Personal
StartUps
StartUps
SMEs
SMEs
Agencies
Agencies
Enterprises
Enterprises

Company Details

  • Company Name: Zoho Corporation Pvt. Ltd.
  • Website: Visit Website
  • Headquarter:
    United States
    Pleasanton, California United States
  • Social Media:

Description

ManageEngine ServiceDesk Plus is a web-based, easy-to-use Help Desk and Asset Management App with many features such as contract management, purchasing, and knowledge management functionalities. It has an ITIL-ready version too. By integrating Ticketing, Asset Tracking, Purchasing, service catalog, Contract Management, and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus assists you in improvising the productivity of your IT Service team and keep your end-users happy.

ServiceDesk Plus permits end-users to give tickets through various channels. It automates important workflow tasks, for example, case routing, acknowledging requester, technician notification, and handling of SLA rules. The software module permits you to document best practices and solutions to common problems in an online knowledge base.

ServiceDesk Plus provides precise inventory tracking functionality across Windows and Linux workstations.

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ManageEngine ServiceDesk Plus

Help Desk Software For Small Business | Service Center Software

ManageEngine ServiceDesk Plus Complete Customer Support Software Comparisons

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ManageEngine ServiceDesk Plus Video

ManageEngine ServiceDesk Plus Screenshots

FAQ's

The user group of ManageEngine ServiceDesk Plus are as follows :

  • Personals
  • Startups
  • SMEs
  • Agencies
  • Enterprises

ManageEngine ServiceDesk Plus has 3 plans,

  • Professional Edition INR 1056
  • Standard Edition INR 528
  • Enterprise Edition INR 3234

The key featuers of ManageEngine ServiceDesk Plus are as follows :

  • Configuration Management
  • Contract/License Management
  • Inventory Management
  • Supplier Management
  • Compliance Tracking
  • Cost Tracking
  • Procurement Management

ManageEngine ServiceDesk Plus pricing model : Yearly,Monthly,Onetime(Perpetual License)

ManageEngine ServiceDesk Plus is Online Software.

Yes

ManageEngine ServiceDesk Plus offers Phone,Email,Live Chat,Online (Ticket) support.

ManageEngine ServiceDesk Plus provides Video Guides,Webinars,Infographics,Case Studies for the software training.