ChatGen is a leading hybrid chatbot platform that helps businesses convert site visitors to potential buyers. It offers exemplary services that are trusted by over 500 businesses, among which are PayPal, Eureka Forbes, and The ELS Club. The features offered by this platform enable businesses to deliver engaging and friendly customer service in no time. Automated lead qualification lets users convert leads with the bot and route them to the right sales rep for easy conversion. Users can also view their visitors live on the website and monitor their activity in real-time. Moreover, with intelligent routing functionalities, the AI-powered platform routes the best lead to high-performing sales reps for efficient delivery of services. Also, extensive analytics lets users get access to and improve their sales strategies and agent-wise performances consciously. Inbuilt live chat facility lets users connect their visitors to a live agent facilitating direct inquiry resolution. Beyond this, intuitively developed conversational landing pages facilitate seamless visitor engagement on the website and are fully customizable
