Carrrot's all-in-one app provides CRM, live chat, email marketing, analytics, and triggered messages to help you acquire new customers, nurture them through the sales pipeline, and improve product conversion rates. Carrrot's eCRM features track customers as they interact with your business and use this data to send marketing messages to relevant customer segments. Carrrot's analytics functionality measures the success of your campaigns, identifies bottlenecks in your customer journey, and provides an overview of your customer support team's performance. Carrrot's multi-channel live chat support allows you to reply to messages in your customers’ channel of choice. You can assign specialist customer support agents to deal with enquiries, and Carrrot's mobile apps allow your agents to reply wherever they are located at that time.
