Alterian Real-Time CX Platform

The Alterian Real-Time CX Platform can be relied on to predict, orchestrate and track customer-specific interactions throughout the customer journey. The platform can be relied on to speed up decision making and integrate customer experiences across different user channels. Based on the latest AI technology, the Alterian Real-Time CX Platform ensures rapid time to value, connecting activities initiated by brands and their end users alike. A clear out-of-the-box journey analytic dashboard is present within the platform to monitor behavioural changes across different channels, track initiative-wise benefits and test specific outcomes. Also, business-specific journeys can be automated within the Alterian Real-Time CX Platform’s separate dashboard comprising AI-Driven decision-making metrics and automated testing criteria. Because offline and online integrations are both available, it is quite an easy task with this particular software to enable rapid digital transformation and integrate customer-specific journeys across different channels. Lastly, the Alterian Real-Time