By consolidating all communication in one location, you can analyze and document customer service interactions for compliance needs. SmarterTrack also provides a wide range of features to help reduce support and customer service costs, including automation capabilities, a self-service customer portal, and a ticket-based system that can be used to route and assign tasks. SmarterTrack's help desk software will help you improve customer service while reducing support and customer service costs. By consolidating communication in one place, you can analyze and document customer service interactions for compliance needs. SmarterTrack also provides features like automation, a self-service customer portal, and a ticket-based system to help reduce support and customer service costs.