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Social Reech is a tool that helps users get exceptional customer service over Twitter. It collaborates with the client's team to solve queries of their customers. The whole team can access updates over Twitter since the tool stays in constant sync so that no tweets are missed. One can assign customer tweet queries to the designated person in the team to get the query resolved. Users can also monitor keywords across the Internet from popular sources such as HackerNews, Reddit, Web Articles, and more. They can also leverage features like Auto Tag, Auto-Assign, Auto Close with custom automated rules enables teams to automate workflows. This allows customer issues to be solved with regular conversational follow-ups. Users can also Auto open conversations on a later date and manage multiple twitter accounts from a centralized dashboard. And this they can access statuses of team members in real-time, workflow redundancy and duplication can be eliminated.
Pricing of Social Reech
- 2 Users
- 2 Social Profiles
- 2 Users
- 2 Social Profiles
- Unlimited Users
- Unlimited Social Profiles
- Unlimited Keywords
- Unlimited Automated Rules
- Unlimited Users
- Unlimited Social Profiles
- Unlimited Keywords
- Unlimited Automated Rules
- Includes features of Unlimited plan
- plus
- Team Member Report Activity
- Granular Permissions
- Service-Level Agreement (SLAs)
- Enterprise-grade security
- Includes features of Unlimited plan
- plus
- Team Member Report Activity
- Granular Permissions
- Service-Level Agreement (SLAs)
- Enterprise-grade security
Key Features of Social Reech
Key Features:
Key Specification
| Other Categories: | Social Media Management Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Social Reech
Personal
SMEs
Enterprises
Company Details
| Company Name: | Social Reech |
|---|---|
| Headquarter: | Salt Lake, |
| Social Media: |
Most Popular Software
Alternative
Social Reech Video/Screenshots
User Reviews
Frequently Asked Questions (FAQs)
The user group of Social Reech are as follows :
- Personals
- Enterprises
- SMEs
- SMEs
Social Reech has 3 plans,
- Small USD 29.00 /Month
- Unlimited USD 249.00 /Month
- Enterprise USD 0.00
Social Reech is not allowing Free Trial.
The key featuers of Social Reech are as follows :
- Brand Tracking
- Content Management
- Multi-Account Management
- Social Media Monitoring
- Customer Engagement
- Posts Scheduling
- Multi-User Collaboration
- Auto Publishing
- Analytics (Social Media)
Social Reech pricing model : Monthly,Yearly
Social Reech is Online Software.
No
Social Reech offers Online (Ticket) support.
Social Reech provides Help Guides,Blogs,Video Guides for the software training.
