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Salesforce Social Studio is a popular tool from Salesforce for social media managers. It enables them to listen to their customers, engage with them, and publish relevant content. Users can take enriched social data and connect it to their marketing, sales, and service. The best deliverable of the tool is that it empowers users to analyze conversations from any source to understand what their user base is talking about, what their expectations are, and which features they desire. In this way, users can gain intelligent market feedback and learn from real customer discussions. After understanding what customers are looking for, users can leverage the resulting insights to drive their marketing strategies. They can then be on the lookout for fresh topics and trends with the help of a centralized dashboard in a way that marketing activities remain highly relevant. In this way, any social media account or community can be turned into a digital focus group.
Pricing of Salesforce Social Studio
- Gather market intelligence.
- Create topic profiles
- Learn from real discussions
- Tune into customer sentiment
- Manage engagement at scale
- Streamline your processes
- Get a single view of each customer
- Provide customer service via social channels
- Manage content across internal teams
- Collaborate on campaigns
- Analyze performance
- Grow your audience
- Visualize and deliver digital insights
- Highlight your customer’s voice
- Respond to customers individually
- Customize your Command Center experience
- Gather market
Key Features of Salesforce Social Studio
Key Features:
Key Specification
| Other Categories: | Social Media Management Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Business Hours,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Salesforce Social Studio
SMEs
Enterprises
Company Details
| Company Name: | Salesforce Social Studio |
|---|---|
| Headquarter: | San Francisco, California United States |
| Social Media: |
Most Popular Software
Alternative
Salesforce Social Studio Video/Screenshots
User Reviews
Frequently Asked Questions (FAQs)
The user group of Salesforce Social Studio are as follows :
- Enterprises
- SMEs
- SMEs
Salesforce Social Studio has 1 plans,
- Salesforce Social Studio USD 0.00
Salesforce Social Studio is not allowing Free Trial.
The key featuers of Salesforce Social Studio are as follows :
- Brand Tracking
- Content Management
- Multi-Account Management
- Social Media Monitoring
- Customer Engagement
- Posts Scheduling
- Multi-User Collaboration
- Auto Publishing
- Analytics (Social Media)
Salesforce Social Studio pricing model : Onetime(Perpetual License)
Salesforce Social Studio is Online Software.
No
Salesforce Social Studio offers Phone,Business Hours,Online (Ticket) support.
Salesforce Social Studio provides Help Guides,Blogs,Video Guides for the software training.
