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Salesforce Identity is a multi-factor authentication software that also enables a single sign-on (SSO) facility. The software particularly allows streamlining user access right from a single login portal with the help of the Salesforce Customer Identity mechanism. The highly advanced technologies available with this software are all designed for a stellar outcome in the form of customer experience. AI is one of its most important features that enable faster innovation as well as automation and ultimately, a notable increase in productivity with ample scaling of customer experiences. The AI further generates insights based on past customer interactions and these insights are highly useful for strengthening relationships, prioritising campaigns, cases and leads, letting the business progress in a positive direction. Intelligent case classification enables employees to execute complicated and sophisticated tasks within shorter durations and thus offering them ample time to discuss best actions and recommendations with individual customers. Coming to answering common customer queries, Salesforce Identity has its AI-powered bots to take care of the regular tasks, while the human agents
Pricing of Salesforce Identity
- Custom Objects: Access 10 custom objects
- Process Automation
- Lightning App Builder
- AppExchange
- Identity for Employees
- Customizable Reports and Dashboards
- Lightning Console: Additional $25 USD/user/month
- Custom Objects: Access 10 custom objects
- Process Automation
- Lightning App Builder
- AppExchange
- Identity for Employees
- Customizable Reports and Dashboards
- Lightning Console: Additional $25 USD/user/month
- Includes features of Platform Starter plan
- plus
- Custom Objects: Access 110 custom objects
- Lightning Console
- Includes features of Platform Starter plan
- plus
- Custom Objects: Access 110 custom objects
- Lightning Console
Key Features of Salesforce Identity
Key Features:
Key Specification
| Other Categories: | Identity And Access Management (IAM) Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Salesforce Identity
SMEs
Enterprises
Company Details
| Company Name: | Salesforce Identity |
|---|---|
| Headquarter: | San Francisco, California United States |
| Social Media: |
Most Popular Software
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Salesforce Identity Video
User Reviews
Frequently Asked Questions (FAQs)
The user group of Salesforce Identity are as follows :
- Enterprises
- SMEs
- SMEs
Salesforce Identity has 2 plans,
- Platform Starter USD 25.00 /User/Month
- Platform plus USD 100.00 /User/Month
Salesforce Identity is not allowing Free Trial.
The key featuers of Salesforce Identity are as follows :
- API Access Management
- Passwordless Login
- Social Sign On
- Single Sign-On (SSO)
- User Activity Monitoring
- Role Management
- Multi-factor Authentication
- Password Management
- Account Management
- Access Request Management
- Compliance Management
Salesforce Identity pricing model : Onetime(Perpetual License)
Salesforce Identity is Online Software.
No
Salesforce Identity offers Online (Ticket) support.
Salesforce Identity provides Help Guides,Blogs,Video Guides for the software training.
