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CXInfinity is a customer engagement platform that helps you build customer service in real time. With tools to customize your brand's logo, theme, and more, you can proactively connect with visitors and maximize conversion with customer past interaction details on a single screen. You can also measure real-time performance with reports to recognize trends and plan future actions. Small and medium companies can use the software.
Pricing of CXInfinity
- Web and mobile Chat
- Agent workspace & productvity tools
- Standard reporting
- File transfer on chat
- Canned messages
- Chat transfer
- Wrap-up & tagging
- Web and mobile Chat
- Agent workspace & productvity tools
- Standard reporting
- File transfer on chat
- Canned messages
- Chat transfer
- Wrap-up & tagging
- Includes features of Essential plan
- plus
- SMS
- Video & Voice Chat
- Video & Voice Chat
- Inteligent skill based routing
- Realtime Reporting
- Language Localization
- Standard 3rd party application integration
- Includes features of Essential plan
- plus
- SMS
- Video & Voice Chat
- Video & Voice Chat
- Inteligent skill based routing
- Realtime Reporting
- Language Localization
- Standard 3rd party application integration
- Includes features of Professional plan
- plus
- Built-in Case Management
- Built-in Knowledge Base
- Smart Bots
- Surveys
- Co-Browse
- Voice Integration with Cisco & Avaya
- Dedicated Account Manager
- Includes features of Professional plan
- plus
- Built-in Case Management
- Built-in Knowledge Base
- Smart Bots
- Surveys
- Co-Browse
- Voice Integration with Cisco & Avaya
- Dedicated Account Manager
- Includes features of Enterprise plan
- plus
- Custom Integration
- Custom Reports
- Monitoring Wallboard
- Custom Agent Desktop
- Includes features of Enterprise plan
- plus
- Custom Integration
- Custom Reports
- Monitoring Wallboard
- Custom Agent Desktop
Key Specification
| Other Categories: | New Saas Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses CXInfinity
SMEs
Enterprises
Company Details
| Company Name: | CXInfinity |
|---|---|
| Headquarter: | Bethesda, Maryland United States |
| Social Media: |
Most Popular Software
Alternative
CXInfinity Video
User Reviews
Frequently Asked Questions (FAQs)
The user group of CXInfinity are as follows :
- Enterprises
- SMEs
- SMEs
CXInfinity has 4 plans,
- Essential USD 0.00
- Professional USD 0.00
- Enterprise USD 0.00
- Ultimate USD 0.00
CXInfinity is allowed 0 Days Free Trial.
CXInfinity pricing model : Onetime(Perpetual License)
CXInfinity is Online Software.
No
CXInfinity offers Phone,Online (Ticket) support.
CXInfinity provides Help Guides,Blogs,Video Guides for the software training.
