ClickPost

We help you deliver quicker

0.0

Rating out of 5 Based on 0 reviews

Write a Review

Free Demo Get a Quote

ClickPost is a cloud-based logistics intelligence software designed to streamline shipping and delivery management for e-commerce businesses. It integrates with over 350 courier partners globally, including major carriers like DHL and FedEx, enabling businesses to manage their shipping operations more efficiently. The platform leverages machine learning to recommend the most efficient shipping methods, offers real-time tracking, simplifies returns management, and handles delivery exceptions through automated Non-Delivery Report (NDR) management. ClickPost also provides easy integration with various e-commerce platforms and marketplaces, making it a comprehensive solution for optimizing e-commerce logistics.

Pricing of ClickPost

Pre-dispatch

INR 0.00

Contact Sales

Buy Now

Go live with any carrier easily Automate operations
Carrier Allocation Engine
400+ Multi-carrier integrations
Automated label generation
Order manifestation API

Post-dispatch

INR 0.00

Contact Sales

Buy Now

100% accurate shipment status Reduce WISMO calls
Real-time shipment tracking for your team & customers
Shipping exceptions management
Branded tracking page with Marketing tiles
Complete NDR Management
NDR dashboard + journeys
Dashboard analytics + other automated reports

ReturnsPro

INR 0.00

Contact Sales

Buy Now

Convert returns into exchanges Increase customer loyalty
Plug & Play front-end for accepting returns
Recommendation + Waybill & Shipment Label generation
Management of pickup failures
Returns tracking

EDD

INR 0.00

Contact Sales

Buy Now

Increase add-to-cart rate >90% Accuracy
Choose any one configuration for EDD (Estimated Delivery date)
ML-based EDD
Carrier EDD or as per SLA
Combination EDD

Automated APIs

INR 0.00

Contact Sales

Buy Now

Improve operational efficiency Reduce manual tasks
Serviceability API
Edit Order API
Cancellation API
POD API

B2B/MPS

INR 0.00

Contact Sales

Buy Now

Reduce operational costs
Efficient manpower utilization
Carrier allocation
Order manifestation
Shipment tracking + shipping exceptions management
NDR management
POD (Proof-of-delivery) panel

Key Features of ClickPost

Key Features:

Delivery Tracking
Dispatch Management
Surveys & Feedback

Key Specification

Other Categories:	Logistics Software Delivery Management Software Order Management Software Shopping Cart Software
Deployment:	Cloud Hosted,Hybrid,On Premise,Any
Customer Support:	Email,Live Chat
Languages Support:	English

Who uses ClickPost

StartUps

SMEs

Agencies

Enterprises

Company Details

Company Name:	ClickPost
Headquarter:	Bangalore, Karnataka India
Social Media:	Twitter LinkedIn

ClickPost Description

In the fast-paced world of e-commerce, delivering a seamless post-purchase experience is crucial for customer satisfaction and retention. ClickPost addresses this need by offering a comprehensive logistics management platform that enhances delivery experiences and post-purchase customer engagement. Operating across North America, Europe, the Middle East, and the Asia-Pacific region, ClickPost serves as a multi-carrier integration solution, connecting businesses with a vast network of shipping partners across over 200 countries.

One of the standout features of ClickPost is its machine learning-driven carrier recommendation engine. This system analyzes various metrics, including return-to-origin (RTO) percentages, successful delivery rates, and customer feedback, to suggest the most suitable courier partner for each shipment. By considering specific business priorities, such as cost efficiency or delivery speed, ClickPost ensures that each order is matched with the optimal carrier, thereby enhancing operational efficiency and customer satisfaction.

Key Features & Specifications

Multi-Carrier Integration: Connects with over 350 courier partners globally, allowing businesses to go live with new carriers within a day.
Machine Learning-Driven Carrier Recommendation Engine: Analyzes various metrics to suggest the most suitable courier partner for each shipment, considering specific business priorities.
Unified Dashboard: Provides a centralized view for managing all shipments, including order creation, status monitoring, and bulk generation of shipping labels and airway bills.
Real-Time Tracking: Offers integrated tracking by pulling data from carrier systems, enabling businesses and customers to monitor orders from dispatch to final delivery.
Branded Communication: Allows sending customizable order notifications to customers across multiple channels, including WhatsApp, SMS, Email, and IVRS, and creates white-labeled tracking pages to enhance brand identity.
Returns Management: Features a self-service returns portal configured to a business's return policies, automating return requests, generating return labels, and keeping customers informed throughout the process.
NDR Management: Automates the handling of delivery exceptions, such as failed deliveries, by initiating communication with customers to ascertain causes and updating carriers to ensure successful redelivery, thereby reducing return-to-origin instances.
Integration Capabilities: Seamlessly integrates with popular e-commerce storefronts, warehouse management systems (WMS), order management systems (OMS), and enterprise resource planning (ERP) platforms, allowing businesses to