CareAR Assist
By CareAR Assist
CareAR, a Xerox Company, is a smart augmented reality support platform that enables your customer service, field service, and IT service professionals to achieve better results and experiences. Remote AR training and troubleshooting can help you avoid costly dispatches and reduce time-sensitive resolutions while also improving safety. Customers, employees, and field personnel now have access to a next-generation support tool that can quickly deflect and reduce downtime. CareAR extends the value of support teams by combining enhanced augmented reality tools with live video collaboration and recording photographs and video from help sessions into systems of record as part of an end-to-end service management workflow. You can invite as many colleagues as you want to work together in a live, high-definition, remote solving session with CareAR's multiparty capability. CareAR users may annotate live video feeds as well as shared photos, providing detailed visual help to quickly fix problems, thanks to one of the industry's most comprehensive AR toolboxes. Organizing support
Pricing of CareAR Assist
- High-definition remote solve sessions
- Rich AR annotations over live video feed
- Multiparty sessions (3 participants)
- Realtime invitations via SMS and email
- Guest support
- Unlimited image capture
- Group support (up to 5 groups)
- KPI builder
- Survey tool
- Dashboards and reporting
- Admin portal
- Core support
- High-definition remote solve sessions
- Rich AR annotations over live video feed
- Multiparty sessions (3 participants)
- Realtime invitations via SMS and email
- Guest support
- Unlimited image capture
- Group su
- All Features in Core Plan Plus
- Multiparty sessions (unlimited participants)
- Video recording*
- Unlimited groups
- Integrations
- SSO
- Branding
- Access to CareAR APIs
- CareAR content cloud
- Premium support
- Named customer success manager
- Named support engineer
- Tailored training sessions
- All Features in Core Plan Plus
- Multiparty sessions (unlimited participants)
- Video recording*
- Unlimited groups
- Integrations
- SSO
- Branding
- Access to CareAR APIs
- CareAR content cloud
- Premium support
- Named customer success mana
Key Features of CareAR Assist
Key Features:
Key Specification
| Other Categories: | New Saas Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses CareAR Assist
SMEs
Enterprises
Company Details
| Company Name: | CareAR Assist |
|---|---|
| Headquarter: | Austin, Texas United States |
| Social Media: |
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Frequently Asked Questions (FAQs)
The user group of CareAR Assist are as follows :
- Enterprises
- SMEs
- SMEs
CareAR Assist has 2 plans,
- Core Plan USD 0.00
- Enterprise Plan USD 0.00
CareAR Assist is allowed 0 Days Free Trial.
The key featuers of CareAR Assist are as follows :
- Reports
- KPI Management
CareAR Assist pricing model : Onetime(Perpetual License)
CareAR Assist is Online Software.
No
CareAR Assist offers Online (Ticket) support.
CareAR Assist provides Help Guides,Blogs,Video Guides for the software training.
