Smart IT
Don't settle for average.Work with the best!
Smart IT is a full-cycle, custom software package development service provider whose primary focus is to help our partners solve any technology issues due to their success. we tend to be a tight-knit team of programming professionals and business minds creating the best of contemporary and innovative technologies to fuel our clients' concepts. We rely on trust in everything we do: trust in our employees and trust in our customers.
Contact Information
San Francisco, California 94102 United States
San Francisco, California 94102 United States
CUSTOM CRM DEVELOPMENT FOR INSURER ZAMAN BROKER Visit Website
Social E-commerce Insurance
Timeline: 0 weeks Amount: 10,001 to 50,000
Zaman Insurance and Reinsurance Broker turned to Smart IT to solve a highly complex task of business process automation. Smart IT developed a custom CRM solution that would adhere to all current and future business requirements of Zaman Broker, delivering desired process scalability and flexibility, while rolling out new insurance services and features. The client's business made a full migration to the new solution without hindering business processes. Our collaboration with Zaman Broker is ongoing. The new CRM allows to carry out the entire sales cycle independently of technical support. Smart IT undertook a number of third party integrations: Bank systems SMTP servers Company website (frontend) Mobile application integration (Kasko Butik) Added contact management features: User contact sync Customer segmentation Advanced analytics The new system comes with Asterisk integration for complete call-center functionality. Automatic call distribution Queue strategies Dialer considerations 100% compliance with predefined testing roadmap 35% growth after implementation 6 full-time software developers 9 technologies employed
Portfolio
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